Shipping & Delivery

At Kaluka Jewelry, every piece is carefully prepared to ensure the best quality for our customers.

Because our jewelry is handcrafted, some items are made to order. Please review the estimated processing and shipping times below before placing your order.


Processing Time

  • Production time: up to 3 business days
    (for handcrafted and made-to-order items)

  • Order handling & quality check: 2–3 business days

Estimated total processing time before shipment: 3–6 business days


Shipping Time (After Dispatch)

International shipping times may vary depending on the destination country and customs clearance.

  • International shipping: 6–14 business days

  • Delivery time may be longer during peak seasons, holidays, or customs inspections.


Shipping Origin

Orders are shipped from Indonesia.


Shipping Rates

Shipping costs are calculated at checkout based on:

  • Destination country

  • Package weight

  • Selected shipping method


Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.


Customs & Import Taxes

Please note that customs duties, import taxes, or VAT may be applied by your local customs authority. These charges are the responsibility of the buyer.


Delays

While we do our best to deliver orders on time, delays may occur due to customs clearance, courier delays, or unforeseen circumstances beyond our control.


If you have any questions regarding shipping or delivery, please contact us at admin@mykaluka.store