Terms & Conditions

Welcome to Kaluka Jewelry, operated by MyKaluka. By shopping with us, you agree to the following terms. We keep them simple and transparent.

Products

All Kaluka Jewelry pieces are handcrafted and made with care. Because each item is handmade, slight variations in shape, texture, or finish may occur. These natural differences are part of the charm of handcrafted jewelry and are not considered defects.

Some items are made to order, which means production begins after an order is placed.

Orders & Processing

Once an order is placed, it cannot be canceled or modified, as production may begin immediately.

Processing times are estimates and are explained on our Shipping & Delivery page.

Pricing & Payment

All prices are listed in USD, unless stated otherwise. Full payment is required before an order is processed.

Shipping

We ship worldwide from Indonesia. Delivery times may vary depending on destination, customs clearance, and courier services.

Please refer to our Shipping & Delivery page for more details.

Returns & Refunds

Due to the handmade and made-to-order nature of our products, all sales are final unless an item arrives damaged, defective, or incorrect.

For full details, please refer to our Returns & Refund Policy page.

Contact Us

If you have any questions, we’re always happy to help.
📧 admin@mykaluka.store